- What personal data we collect when you use our website
- What we do with your personal data
- How long we store your personal data and why
- Who may have access to your personal data
- Your rights around your personal data
What personal data do we collect and why?
Through or in connection with this website we, Vifor Pharma Management Ltd., collect and use personal data such as name, address, telephone number, email address or other information that relates to an identified or identifiable natural person as follows:
- If you send us a question or other communication e.g. by email. We use that information to respond to your request;
- If you send us an adverse event report. We record and process that information in accordance with our legal obligations;
We ask you to indicate whether you are a US healthcare professional. This information is collected anonymously.
With whom do we share your personal data?
If you send us a request, we may share it internally or with other companies of the Vifor Pharma Group to collect the information required to respond to your request. You can see the location of entities of the Vifor Pharma Group at http://www.viforpharma.com/en/about- vifor-pharma/global-presence
We work with third-party service providers who help us to collect and process safety information or who provide other services such as technical support or data hosting. These service providers may have access to your personal data in order to provide the services.
We may also disclose your personal data to:
- official authorities where applicable by law (e.g. reporting adverse events for pharmacovigilance), court order or other legal proceeding;
- our legal and other expert advisors;
- distributors, license partners or other companies with whom we collaborate for the purposes specified in this privacy notice.
These service providers and collaboration partners are legally bound to keep all personal data confidential and to use such information only to perform the services for which we engaged them or to comply with legal obligations. We ensure that appropriate safeguards are in place to protect your personal data.
How long do we store your personal data?
What are your rights regarding your personal data?
You are entitled at any time to access your personal data that we hold. To the extent legally permissible, you can request that your data be deleted, that errors be corrected or that processing of your personal data be restricted. You can also object to our processing of your personal data.
If you would like to exercise your rights, please contact us as described in the section “How to contact us” below. Please note that applicable laws may prevent us from complying with certain requests, such as to delete safety information or to restrict our processing of it.
Your California privacy rights
We do not share information that we collect with third parties for the third party’s direct marketing purposes. Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. Because there is currently no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to them. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
Links to other sites
We may provide links to other websites that we believe are useful. We cannot guarantee the standards or privacy policies of the websites to which we link. We are not responsible for the content of any website which is not owned by a Vifor Pharma Group company.
Personal data of children
This website is intended for adult use only, meaning anyone 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18 through this website. We assume that any person who provides their personal data through this website is at least 18 years old. If you would like to contact us about personal data that your child may have provided without your consent, please see the “How to contact us” section below. If we learn that we have collected personal data from a child under the age of 18, we will delete such information promptly.
How to contact us
Vifor Pharma Management Ltd.
Phone: +41 58 851 80 00
Fax: +41 58 851 80 01
Effective date: March 10, 2020